In my previous article I told you about such usability testing methods as Surveys, Questionnaires and Pluralistic walkthroughs. This time, let’s talk about Self-reporting logs and Thinking aloud protocol.
self-reporting logsSelf-report logs are forms of “pencil-paper” type, in which users fix all actions and thoughts about interaction with application. This method is economical enough as experts are involved only in handling of results, without supervising action of the user in runtime of jobs.
The main disadvantages of this method, as well as other methods that involve independent work of users, are the inability of monitoring and recording their emotional responses to interaction with the application and issue of the adequacy of their reports of what they actually do. Therefore, in this case, the selection of users participating in an experiment becomes fundamental.