In my previous article I told you about such usability testing methods as Self-reporting logs and Thinking aloud protocol. The last most popular methods are Focus groups, Heuristic evaluation and Feature inspection. Let’s consider them.
The method of focus groups consists of inquiry of specially selected user group. From 6 to 9 users are involved in research, which normally proceeds about 2 hours. The main advantage of focus groups is that they allow the identification of spontaneous reactions and ideas and evaluating of the attitude to these ideas of the group as a whole.