Remote Managed IT Services

Streamline internal processes and improve business performance with the help of our remote managed IT services.

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Remote managed IT services we offer

The services we provide at Intexsoft help remote and on-site teams improve efficiency by reducing workflow rigidity and optimizing the productivity of internal and external processes. Use our esteemed remote managed IT services at every stage of your business growth to maximize return on investment.

  • Managed maintenance and support

    Our partnership with clients continues even after launching the product. Since we put such a strong emphasis on quality, we’ll provide managed maintenance and support services for the projects developed by our team.

  • Remote project management

    Our project managers are professionals with hands-on experience in managing remote distributed teams. Don’t worry if you can’t (or prefer not to) handle the strenuous demands that come with managing several aspects of the business — our experts will take the reins and deliver outstanding results.

  • System health check

    If you are experiencing problems within your system, we can help you determine the root cause. Our health checks will point out vulnerabilities and bugs affecting your system’s performance. We also have the professional tools to predict and prevent future issues based on the current state of your system architecture.

In search of top-notch remote managed IT services?

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Our process of offering remote managed IT services

Over the years, IntexSoft has worked with several startups and mid-sized businesses, providing managed IT services to help them improve operational efficiency within their remote teams.
  • Initial contact

  • Analyzing requirements

  • Contract signing

  • Discovery call

  • Proactive management

  • Initial contact

    • First, you or your team will contact our sales rep with your vision for the project.

    • Then, we’ll iron out the core details after a few brainstorming sessions.

  • Analyzing requirements

    • Afterward, we’ll schedule an introductory call to make sure we are in sync.

    • We’ll also share our experiences with similar companies.

  • Contract signing

    • Once you’ve reviewed the project details, you can then sign a legally binding contract with us.

    • You can also sign an NDA if extra privacy is desired.

  • Discovery call

    • As the core part of the remote managed IT services we provide, we’ll consult with your managers and analysts to find unified solutions for your business processes.

  • Proactive management

    • Our dedicated remote team will take over your business processes, conducting necessary assessments and optimizing workflows.

    • We’ll also provide live assistance to help you address bottlenecks and streamline your workflow.

We are highly experienced in the following verticals

Time & Material
Enterprise
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Ecommerce
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HR
Go IT-Services-for-Telecom-Industry
Telecom
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Logistics

How you benefit from our managed IT services

  • Straightforward communication

    We understand that you have other business-related issues to deal with, so we’ll keep all communication brief and straight to the point. If you cannot follow up on regular updates, we’ll help you document everything in detailed reports so that you won’t miss a thing.

  • Aimed at win-win closure

    We help our clients release relevant products faster by providing in-depth research and analysis, including team extension when necessary. We’ll also make additional quality assurance efforts and assign a dedicated project manager to promptly address any and all potential issues.

  • Complete in-house team

    Our in-house analysts, designers, developers, testers, and DevOps specialists are ready to cover everything needed to make your project a success. And — making a good thing even better — we can help you manage them remotely.

  • Detailed & transparent documentation

    As part of our dedication to crystal-clear communication, we’ll document every step taken during the development process. Our detailed documentation will outline every feature, change, and addition to the project. You can read the reports to make sure that the costs tally with the provisions of the contract you signed with us.

  • Air-tight privacy

    We value the anonymity and security of our clients and partners. When you sign a contract with us, we’ll follow it to the letter. Also, we’ll abide by the conditions of the NDA to ensure that your identity remains private.

  • Flexibility

    We use a flexible cooperation model that allows you to make changes to the project requirements at any time. For a reasonable additional price, you can add new features or even make adjustments to the project at any stage of development.

Our clients enjoy our remote managed IT services

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We have effective access to all the team members. IntexSoft’s outputs are deployed to a test site where the client can verify their functionality. The team maintains efficient project management and addresses all issues quickly. Customers can expect an accessible vendor.

IntexSoft specialists have worked on multiple projects. Deliverables include frontend and backend development and testing for web and mobile platforms. Their work has helped us promote our customers’ brands and improve customers’ market share. The team is highly qualified, flexible, and transparent.

They have an extensive level of knowledge and are always ready to advise us on any issues. Every day the project manager organized video calls with the team where they discussed the progress of work, current issues, and implementation plan for the nearest future.

We are very pleased with their responsible approach and solid tech experience. The project is still ongoing, but IntexSoft has been meeting expectations thus far — all tasks are properly tracked and accomplished on time. The team utilizes Agile methodology for their development process, and they also leverage their proven technical expertise to ensure high-quality results.

We wanted to modernize our SaaS application to improve its compatibility with and performance for our customers. Due to our positive experiences, we entrusted this large project to the IntexSoft. Their team is friendly and competent and is quick to solve any issue we have. Their suggestions for improvement consistently deliver good value. Our long-time product now has an overhauled UI and UX that is much easier for our customers to use.

Engagement models

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Fixed Price

Also known as “money for results.” Under this agreement, we complete your project based on the exact budget stated. However you can change the requirements in the course of the project at extra charge.

 

  • Fixed budget
  • Fixed delivery terms
  • Predictable results
  • Any additional functionality comes with an additional fee
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Time and Materials (T&M)

This engagement model accounts for time and resources spent on the project. In essence, you pay for the working hours and other project-related expenses. Under this engagement model, any change of requirements doesn’t incur additional costs.

 

  • High flexibility of the scope and budget
  • Pay only for the resources used
  • 100% transparency of the performance
  • Additional functionality added at any stage of the project

Agile development

From our 20+ years of experience, we’ve learned that it’s natural when the requirements change during the course of development. This is why we mostly employ Agile principles to stay flexible and cover all demands appearing at any project stage. A lot of our clients have already switched to the T&M model and benefited from it.

 

Learn more about the types of contracts in this article, or contact us directly.

Frequently asked questions

How will you protect my data?

How will you protect my data?

We use advanced encryption protocols when working on your infrastructure to make sure third parties don’t get back channels into your system. Our experts will also conduct health checks to detect threats and vulnerabilities on your network before recommending any lasting solutions.
Can your team work on-site?

Can your team work on-site?

We manage all team members in-house, but they will be available to your business on a remote basis, and you’ll get unlimited access to them for clear and transparent communication.
Who needs remote managed IT services?

Who needs remote managed IT services?

Any company that functions in an IT ecosystem needs managed services, whether it is remote or in-house. Some of the industries we’ve worked with include:
Enterprise
Ecommerce
HR
Telecom
Logistics

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